PrimeChoice - Property Management and Lettings

Tenant FAQs

Frequently Asked Questions

Every tenant over the age of 18, entering one of our properties must be referenced to ensure they can meet our criteria e.g. affordability of the rent. Once the application paperwork has been completed and the relevant documentation proof provided the referencing process will be initiated.

All of our references are done by a credit checking company. The reference procedure will look at the following:

  • A Credit Assessment

  • Employment History

  • Proof of Residence

A damage deposit is taken to protect the landlord from damage to the property which falls outside of normal wear and tear. The money is taken at the beginning of the tenancy and registered with the Tenancy Deposit Scheme (TDS) for your protection.

 

At the end of the tenancy, some of your responsibilities include the following:

 

PROCEDURE  FOR  VACATING

POST

Please arrange to have your post re-directed by the Post Office, AS NO MAIL WILL BE FORWARDED ON.  Please note it may take at least three weeks for the Post Office to arrange re-direction.

 

PARKING PERMITS (where applicable)

Return parking permits – a charge will be made if not returned.

 

If the following procedures are not adhered to, charges will apply. Reference to be made to the original Terms and Conditions IN THE TENANCY AGREEMENT and the Inventory.

 

CLEANING:

Should be to a good or professional standard, to include cleaning of skirting boards, light fittings/shades, electric sockets and light switches.

FRONT/BACK AND INTERNAL DOORS:

-          All doors to be left in a clean condition, inside and outside.

KITCHEN

-          Taps, sink, draining board and plug hole to be cleaned and all limescale removed.

-          All cupboards and drawers should be emptied and cleaned

-          Fridge/freezer – switched off, emptied, defrosted, cleaned, with the doors left open to prevent mould.

-          Cookers – interior/exterior to be cleaned, including all oven shelves, rings, baking trays/dishes, hob, extractor hood should be cleaned and have a new filter fitted

-          Washing machines/Dish washer – exterior/interior to be cleaned – soap dispenser to be cleaned, if a washing machine/washer dryer/dish washer are removed please ensure that pipes are capped off to avoid charge.

-          Wall tiles and worktops to be cleaned and not left ‘sticky’.

BATHROOM:

-          Bath, toilet, basin, plug holes and shower screens all left thoroughly cleaned.

-          Shower curtain washed.  

-          Bathroom cabinet cleared and interior/exterior left clean.

-          All wall/floor tiles cleaned and limescale removed from taps.

BEDROOMS:

-          All wardrobes and cupboards cleared and dusted.

-          All mattresses and mattress covers cleaned (if appropriate)

DECORATION:

-          Feature walls or decorating that has been changed must be returned to neutral/original colours and works carried out to a professional standard.

WINDOWS:

-          To be cleaned inside and out.   Internal window frames and sills cleaned

CURTAINS/BLINDS:

-          Heavy and net curtains should be cleaned/washed. Blinds to be cleaned/dusted.

CARPETS/TILES/LAMINATE/VINYL:

-          Should be cleaned to a professional standard.   If there have been PETS in the property, all carpets must be professionally cleaned, fumigated and deodorized (we require a receipt for professional flea treatment to flooring).

GARDEN:

-          To be left clear and tidy, lawns mowed and borders weeded, patios to be swept and clear of weeds.

BINS/RUBBISH:

-          All bins should be left empty and clean.

-          Rubbish must be removed from the property as charges will be incurred for clearing rubbish after the tenancy has ended.

GARAGE/SHED:

-          Swept and NO items or rubbish to be left.

MISC:

-          Make sure smoke alarms/Co2 alarms batteries are working.

WINTER PRECAUTIONS:

If you vacate during the winter months, would you please leave the heating on low i.e. gas heating on low constantly and storage heaters on a minimum setting.  Remember to take and keep a record of your final meter readings.

Subject to references and circumstances, we may require a guarantor.

For more information contact the team.

A property inspection will take place regularly, these will either be every 3 or 6 months. It is to ensure that you are keeping the property to a good standard and also to address any concerns.

A property inspection takes approximately 10 - 15 minutes dependant on the size of the property. A property manager will look in every room and outside, will write down any details of issues and speak with you. You do not have to be present for the property visit.

You have certain responsibilities when you have secured a property.

You must

  • Have insurance that covers the Tenants and Landlords contents with proof being provided on day of move in.

  • Pay all Utility bills such as Gas, Water, Electricity, Telephone and Council Tax etc.

  • Allow regular inspections of the property.

  • Report any maintenance and repair issues.

 

The below is some of the responsibilities you have when you vacate:

 

PROCEDURE  FOR  VACATING

POST

Please arrange to have your post re-directed by the Post Office, AS NO MAIL WILL BE FORWARDED ON.  Please note it may take at least three weeks for the Post Office to arrange re-direction.

 

PARKING PERMITS (where applicable)

Return parking permits – a charge will be made if not returned.

 

If the following procedures are not adhered to, charges will apply. Reference to be made to the original Terms and Conditions IN THE TENANCY AGREEMENT and the Inventory.

 

CLEANING:

Should be to a good or professional standard, to include cleaning of skirting boards, light fittings/shades, electric sockets and light switches.

FRONT/BACK AND INTERNAL DOORS:

-          All doors to be left in a clean condition, inside and outside.

KITCHEN

-          Taps, sink, draining board and plug hole to be cleaned and all limescale removed.

-          All cupboards and drawers should be emptied and cleaned

-          Fridge/freezer – switched off, emptied, defrosted, cleaned, with the doors left open to prevent mould.

-          Cookers – interior/exterior to be cleaned, including all oven shelves, rings, baking trays/dishes, hob, extractor hood should be cleaned and have a new filter fitted

-          Washing machines/Dish washer – exterior/interior to be cleaned – soap dispenser to be cleaned, if a washing machine/washer dryer/dish washer are removed please ensure that pipes are capped off to avoid charge.

-          Wall tiles and worktops to be cleaned and not left ‘sticky’.

BATHROOM:

-          Bath, toilet, basin, plug holes and shower screens all left thoroughly cleaned.

-          Shower curtain washed.  

-          Bathroom cabinet cleared and interior/exterior left clean.

-          All wall/floor tiles cleaned and limescale removed from taps.

BEDROOMS:

-          All wardrobes and cupboards cleared and dusted.

-          All mattresses and mattress covers cleaned (if appropriate)

DECORATION:

-          Feature walls or decorating that has been changed must be returned to neutral/original colours and works carried out to a professional standard.

WINDOWS:

-          To be cleaned inside and out.   Internal window frames and sills cleaned

CURTAINS/BLINDS:

-          Heavy and net curtains should be cleaned/washed. Blinds to be cleaned/dusted.

CARPETS/TILES/LAMINATE/VINYL:

-          Should be cleaned to a professional standard.   If there have been PETS in the property, all carpets must be professionally cleaned, fumigated and deodorized (we require a receipt for professional flea treatment to flooring).

GARDEN:

-          To be left clear and tidy, lawns mowed and borders weeded, patios to be swept and clear of weeds.

BINS/RUBBISH:

-          All bins should be left empty and clean.

-          Rubbish must be removed from the property as charges will be incurred for clearing rubbish after the tenancy has ended.

GARAGE/SHED:

-          Swept and NO items or rubbish to be left.

MISC:

-          Make sure smoke alarms/Co2 alarms batteries are working.

WINTER PRECAUTIONS:

If you vacate during the winter months, would you please leave the heating on low i.e. gas heating on low constantly and storage heaters on a minimum setting.  Remember to take and keep a record of your final meter readings.

You need to contact us primarily as the managing agent for the property and we will liaise with the landlord and contractors regarding any work to be done. Your property manager will contact you to discuss arrangements for any work to be done.

Please note, any works will need to be agreed and will always generally be subject to the landlords approval.

 

Emergencies are:

. No heating (when temperature is sub zero)
. No water (please call Anglian Water first on 08457 145 145)
. Burst pipes/severe leaks
. Where the property is not secure

Please note that if it is not a genuine emergency and is a routine repair, you will be held liable for the cost conducted during this time. Also, if you instruct alternative tradesmen you maybe be responsible for any costs incurred.

 

We understand that you may need to contact us in case of an emergency. We therefore have some contractors who will be available for emergency repairs, their contact numbers are as follows:

Plumbing & Heating -

Corvee: 01536526414

Martin Boardman: 07885672697

 Security Boarding -

Bob Walkerdine: 07973511015

Dennis Boult Services: 07938584746

Kevin Byford: 07833627334

Locksmith -

Bob Walkerdine: 07973511015

Dennis Boult Services: 07938584746

Kevin Byford: 07833627334

Electrical -

Rushden: Danny Delaney 07752630350

Kettering: Archie - 07917 205957  (Adrian Furness)

Click below to see the council tax bands for East Northamptonshire 2013 -14

http://www.east-northamptonshire.gov.uk/downloads/CTAX_charges_2013.pdf

The useful link below offers advice on choosing a school and allows you to find schools in your area:

https://www.gov.uk/schools-admissions

How do electric night storage heaters work?

Night time storage heaters are designed to store heat from electricity supplied at the cheaper night time tariff and then release it during the following day.

The ‘core’ of the heater is made up of electrical elements embedded in insulating material. These elements switch on during the off-peak period. The insulated core stays hot after it is switched off, cooling down gradually as it gives out heat throughout the following day. Your storage heaters will usually have two controls: one that controls the amount of ‘electrical’ energy going in overnight (the input) and one that controls the amount of warm air coming out (the output). However, as long as its warm, the heater will radiate some heat from its outer casing.

The ‘Input’ Dial (sometimes called ‘overnight charge’)

This sets how much heat to store during the night. Your input will either
be manual or automatic...

Manual Input

You can vary the setting to store more heat when the weather is
colder. It is generally recommended that you follow the seasonal
changes rather than trying to reset them on a daily basis. Set it
high in the winter and medium in the autumn and spring.

Automatic Input (sometimes called ‘Auto-Set’)

Automatic or ‘Auto-Set’ means that the input is controlled by a
thermostat. In this case you do not need to change the setting when
the weather changes. Try out different settings to find out which
gives the most comfortable temperatures the following day and
evening. Once you have decided on the right setting, leave it at that.

IMPORTANT! If you have ‘top up’ heat from a gas or
electric fire late into the night it could affect the automatic
thermostat. It will make the thermostat think the weather is
warmer than it actually is and the storage heater won’t store
up enough heat overnight.

The ‘Output’ dial (often labelled ‘room temperature’ or ‘boost’)

This controls the amount of heat given out by the heater.

It does this by opening and closing a flap in the heater, controlling the amount of warm air given out. However, as long as it is warm, the heater will radiate some heat from its outer casing.

It is most economical to set the output control to minimum during the night, when the household is sleeping, and to keep it low for as long as you can during the day. That way you will keep as much heat as possible for use later when you may need it the most. When you begin to feel cold, turn up the output a little.

If you find that you are still running out of heat, try turning the input control higher for more heat the next day.

A. Yes, we now accept card payments.

Any debit card transactions have a £1 fee, credit card transactions have a 2% charge and American Express has a 2.5% charge.

 

PROCEDURE  FOR  VACATING

POST

Please arrange to have your post re-directed by the Post Office, AS NO MAIL WILL BE FORWARDED ON.  Please note it may take at least three weeks for the Post Office to arrange re-direction.

 

PARKING PERMITS (where applicable)

Return parking permits – a charge will be made if not returned.

 

If the following procedures are not adhered to, charges will apply. Reference to be made to the original Terms and Conditions IN THE TENANCY AGREEMENT and the Inventory.

 

CLEANING:

Should be to a good or professional standard, to include cleaning of skirting boards, light fittings/shades, electric sockets and light switches.

FRONT/BACK AND INTERNAL DOORS:

-          All doors to be left in a clean condition, inside and outside.

KITCHEN

-          Taps, sink, draining board and plug hole to be cleaned and all limescale removed.

-          All cupboards and drawers should be emptied and cleaned

-          Fridge/freezer – switched off, emptied, defrosted, cleaned, with the doors left open to prevent mould.

-          Cookers – interior/exterior to be cleaned, including all oven shelves, rings, baking trays/dishes, hob, extractor hood should be cleaned and have a new filter fitted

-          Washing machines/Dish washer – exterior/interior to be cleaned – soap dispenser to be cleaned, if a washing machine/washer dryer/dish washer are removed please ensure that pipes are capped off to avoid charge.

-          Wall tiles and worktops to be cleaned and not left ‘sticky’.

BATHROOM:

-          Bath, toilet, basin, plug holes and shower screens all left thoroughly cleaned.

-          Shower curtain washed.  

-          Bathroom cabinet cleared and interior/exterior left clean.

-          All wall/floor tiles cleaned and limescale removed from taps.

BEDROOMS:

-          All wardrobes and cupboards cleared and dusted.

-          All mattresses and mattress covers cleaned (if appropriate)

DECORATION:

-          Feature walls or decorating that has been changed must be returned to neutral/original colours and works carried out to a professional standard.

WINDOWS:

-          To be cleaned inside and out.   Internal window frames and sills cleaned

CURTAINS/BLINDS:

-          Heavy and net curtains should be cleaned/washed. Blinds to be cleaned/dusted.

CARPETS/TILES/LAMINATE/VINYL:

-          Should be cleaned to a professional standard.   If there have been PETS in the property, all carpets must be professionally cleaned, fumigated and deodorized (we require a receipt for professional flea treatment to flooring).

GARDEN:

-          To be left clear and tidy, lawns mowed and borders weeded, patios to be swept and clear of weeds.

BINS/RUBBISH:

-          All bins should be left empty and clean.

-          Rubbish must be removed from the property as charges will be incurred for clearing rubbish after the tenancy has ended.

GARAGE/SHED:

-          Swept and NO items or rubbish to be left.

MISC:

-          Make sure smoke alarms/Co2 alarms batteries are working.

WINTER PRECAUTIONS:

If you vacate during the winter months, would you please leave the heating on low i.e. gas heating on low constantly and storage heaters on a minimum setting.  Remember to take and keep a record of your final meter readings.

A common question we recieve, especially in winter, revolves around condensation issues in properties.

Below is an excerpt from The Telegraph websites property expert, Jeff Howell:

Condensation occurs when warm, moist air meets surfaces that are cooler than its dew point temperature. The problem with heating some rooms and not others is that the warm air in the heated rooms will absorb water vapour, and then migrate throughout the house. When it meets the cold glass of your bedroom windows, the air becomes unable to hold so much moisture, which condenses.

The cures for condensation are heating (to keep surfaces above dew point temperature) and ventilation (to expel the warm, moisture-laden air to the outside).

Plastic, double-glazed windows often make condensation worse, because they are airtight. (Your old metal windows were probably draughty enough to keep the house ventilated.)

Rather than spend money on gimmicks, I suggest you have trickle vents fitted to the tops of all the window frames, and turn up the heating in the bedrooms, so there is an even level of heat throughout the house.

During the winter months, many properties suffer from damp and mould growth due to condensation.

Causes and signs of condensation

Air can hold moisture - the warmer the air, the most moisture it can hold.  If moist air is cooled by contact with cold surfaces, such as walls, windows or mirrors, the moisture condenses into water droplets (known as condensation).

Mould often occurs because of condensation.  It appears as pinpoint black spots, usually on the side surfaces of external walls, in corners and in poorly ventilated spaces, such as behind cupboards and wardrobes.

Condensation control

The control of condensation requires a combination of sufficient heating, ventilation and insulation.

Heating

By introducing low level heating, the temperature of internal surfaces will rise.  This will reduce cooling of any moisture-laden air and, as a result, the amount of condensation.

Ideally, low level background heating should be continuous, as any short bursts of heat may not result in a suitable rise in surface temperatures.

Insulation

Thermal insulation, such as loft or cavity wall insulation, draught proofing and double glazing, will help to reduce the amount of heat lost from a property.  This will not only help keep internal room temperatures higher, but will also help to keep fuel bills down.

Ventilation

Adequate ventilation is essential to allow moisture-laden air to escape from the home before condensation occurs.  Extractor fans in the kitchen and bathroom, can prove very effective in reducing condensation, especially when fitted with an effective humidistat control.

How to reduce condensation

  • pull wardrobes and furniture away from walls, and keep tops of wardrobes clear, to allow air to circulate
  • close doors and open windows when cooking
  • keep lids on saucepans when cooking
  • keep bathroom doors closed when bathing, and open windows slightly afterwards
  • do not dry clothes on radiators, unless ventilation is increased
  • only use Liquid Petroleum Gas or paraffin heaters in ventilated rooms, as these fuels produce water vapour during combustion

Extreme cases

In extreme cases, try the following:

  • a dehumidifier, which extracts moisture from the air, can be bought or hired
  • wipe down surfaces affected by condensation regularly to prevent mould growth
  • mould can be removed by washing the surface with a disinfectant or a fungicidal wash.  This must be used in accordance with the manufacturers' instructions.

Mould-inhibiting paints and sprays can also help to reduce the effects of condensation.

Other causes of damp

Check the following:

  • all accessible plumbing for leaks
  • guttering and down pipes for cracks and blockages, for example, leaves
  • overflows and waste pipes under sinks for leaks
  • possible roof leaks
  • damaged outside walls or eroded pointing
  • high garden or path levels overlapping the damp proof course

This type of damp is called penetrating damp, and generally leaves 'tide marks' and mould growth around the area of defect.

 

 

*Sourced from Basingstoke and Deane Borough Council website here

At Prime Choice, we would always recommend trying to resolve any noise complaints with your neighbours amicably. 

We can try and intervene where possible but the best solution is for the neighbours to amicably resolve any complaints between themselves. We can send a notification that a noise complaint has been received but this may not neccessarily resolve the problem.

If you feel that the issue or concern continues after trying to resolve with your neighbours, the Council offer the following information and advice:

Is noise bothering you?

If noise from your neighbours is making life difficult for you, your first step should be to consider whether you could discuss it with them informally. They may not realise they are causing a nuisance and may offer to make changes to reduce their noise.

If that approach does not work, or if you don't feel you can talk to your neighbours about the noise, the environmental health department may be able to help.

Reporting your complaint

If you get in touch with the council to report your complaint, this is what will happen:

We will record:

  • your name, address and contact number;
  • the address you are complaining about;
  • the nature of your complaint.
  1. These details are essential for us to investigate the case. We do not take complaints from anonymous callers because we need to keep in touch about progress. We need the correct address for the offender so if you are not sure of the address have a look before you call.
  2. A council officer will discuss the problems with you and explain what is involved in following up your complaint. They may be able to help you to resolve the matter informally, bearing in mind that once the council is involved it may be difficult to rebuild neighbourly relations.
  3. If you choose to proceed with a formal complaint, we will write to you to confirm we have received your complaint and the details you have given us. You will receive this within 4-5 days. We will enclose a diary sheet so that you can keep a record of times the noise starts and finishes, the type of noise and how it affects your normal activities. For example, did it wake you up at night or prevent you from hearing your TV?
  4. The neighbour you are complaining about also receives a letter to give them details of the complaint made against them. This letter will not say who has complained, although of course this may be obvious from the type of complaint. Your neighbour will be told that; they will be monitored; they are being given an opportunity to modify their behaviour or at least to respond to the claim
  5. You will need to keep the diary sheet for two or three weeks or so, recording the instances of noise. The time covered by your diary will depend on the type of noise which is bothering you and how often it occurs.
  6. The diary sheets allow the investigating officer to arrange appropriate monitoring, decide on whether the noise is a nuisance and collect evidence where necessary. The officer will take an impartial view about the noise and may not agree that it is a nuisance under the Environmental Protection Act, the main law which covers noise nuisance. (Some noise, such as noise from building sites, is dealt with under different legislation.)
  7. The next stage is for the officer to hear the noise for themselves and decide whether it is a statutory nuisance. Usually three monitoring visits are arranged. The officer does not necessarily need to be there. It may be possible to use special recording equipment.
  8. Should a statutory nuisance exist, a Noise Abatement Notice will be served. This requires the offender to stop the noise. Should the noise continue after service of the notice, the offender will be in breech of the notice and may be called to the Magistrates' Court.
  9. The Clean Neighbourhoods and Environment Act 2005 provided an amendment that allowed councils to issue a "minded to" notice which notifies the person responsible that a statutory nuisance exists and gives them 7 days to abate nuisance. If action is not taken, no further warning will be given before an abatement notice is served.
  10. The complainant's name will be revealed in court and they may need to give evidence.

A step by step approach

This process does not give you a quick answer. Your neighbour may stop creating a noise after receiving the first letter about the complaint or they may continue until formal action is taken. Evidence may have to be presented in the Magistrates Court and it is important that at each stage it is collected in the correct way.

Contacting us

To complain about excessive noise please contact the Environmental Protection Team .

Email:  envprotect@east-northamptonshire.gov.uk
Tel:      01832 742156

 

The How to rent guide needs to be served on all new and renewal tenancies from 1 October 2015.
The guide serves as a helpful check list for anyone searching for a house or flat to rent, offering guidance through every step of the letting process.

It provides a check list and more detailed information on each stage of the process, including:
- what to look out for before renting
- living in a rented home
- what happens at the end of a tenancy
- what to do if things go wrong

Click HERE to view the guide.

EMERGENCIES ARE:

. No heating (when temperature is sub zero)
. No water (please call Anglian Water first on 08457 145 145)
. Burst pipes/severe leaks
. Where the property is not secure

**Please note that if it is not a genuine emergency and is a routine repair, you will be held liable for the cost conducted during this time. Also, if you instruct alternative tradesmen you will be responsible for any costs.**

 

We understand that you may need to contact us in case of an emergency. We therefore have some contractors who will be available for emergency repairs, their contact numbers are as follows:

Plumbing & Heating -

Martin Boardman: 07885672697

Corvee: 01536 526 414 (24 hour emergency number)

Security Boarding -

Bob Walkerdine: 07973511015

Dennis Boult Services: 07938584746

Kevin Byford: 07833627334

Locksmith -

Bob Walkerdine: 07973511015

Dennis Boult Services: 07938584746

Kevin Byford: 07833627334

Electrical -

Rushden: Danny Delaney 07752630350

Kettering: Archie - 07917 205957  (Adrian Furness)
 

 

 

EMERGENCIES ARE:

. No heating (when temperature is sub zero)
. No water (please call Anglian Water first on 08457 145 145)
. Burst pipes/severe leaks
. Where the property is not secure

**Please note that if it is not a genuine emergency and is a routine repair, you will be held liable for the cost conducted during this time. Also, if you instruct alternative tradesmen you will be responsible for any costs.**

 

PROCEDURE  FOR  VACATING

POST

Please arrange to have your post re-directed by the Post Office, AS NO MAIL WILL BE FORWARDED ON.  Please note it may take at least three weeks for the Post Office to arrange re-direction.

 

PARKING PERMITS (where applicable)

Return parking permits – a charge will be made if not returned.

 

If the following procedures are not adhered to, charges will apply. Reference to be made to the original Terms and Conditions IN THE TENANCY AGREEMENT and the Inventory.

 

CLEANING:

Should be to a good or professional standard, to include cleaning of skirting boards, light fittings/shades, electric sockets and light switches.

FRONT/BACK AND INTERNAL DOORS:

-          All doors to be left in a clean condition, inside and outside.

KITCHEN

-          Taps, sink, draining board and plug hole to be cleaned and all limescale removed.

-          All cupboards and drawers should be emptied and cleaned

-          Fridge/freezer – switched off, emptied, defrosted, cleaned, with the doors left open to prevent mould.

-          Cookers – interior/exterior to be cleaned, including all oven shelves, rings, baking trays/dishes, hob, extractor hood should be cleaned and have a new filter fitted

-          Washing machines/Dish washer – exterior/interior to be cleaned – soap dispenser to be cleaned, if a washing machine/washer dryer/dish washer are removed please ensure that pipes are capped off to avoid charge.

-          Wall tiles and worktops to be cleaned and not left ‘sticky’.

BATHROOM:

-          Bath, toilet, basin, plug holes and shower screens all left thoroughly cleaned.

-          Shower curtain washed.  

-          Bathroom cabinet cleared and interior/exterior left clean.

-          All wall/floor tiles cleaned and limescale removed from taps.

BEDROOMS:

-          All wardrobes and cupboards cleared and dusted.

-          All mattresses and mattress covers cleaned (if appropriate)

DECORATION:

-          Feature walls or decorating that has been changed must be returned to neutral/original colours and works carried out to a professional standard.

WINDOWS:

-          To be cleaned inside and out.   Internal window frames and sills cleaned

CURTAINS/BLINDS:

-          Heavy and net curtains should be cleaned/washed. Blinds to be cleaned/dusted.

CARPETS/TILES/LAMINATE/VINYL:

-          Should be cleaned to a professional standard.   If there have been PETS in the property, all carpets must be professionally cleaned, fumigated and deodorized (we require a receipt for professional flea treatment to flooring).

GARDEN:

-          To be left clear and tidy, lawns mowed and borders weeded, patios to be swept and clear of weeds.

BINS/RUBBISH:

-          All bins should be left empty and clean.

-          Rubbish must be removed from the property as charges will be incurred for clearing rubbish after the tenancy has ended.

GARAGE/SHED:

-          Swept and NO items or rubbish to be left.

MISC:

-          Make sure smoke alarms/Co2 alarms batteries are working.

WINTER PRECAUTIONS:

If you vacate during the winter months, would you please leave the heating on low i.e. gas heating on low constantly and storage heaters on a minimum setting.  Remember to take and keep a record of your final meter readings.